If you are reporting critical or high priority issues, please include following information in your ticket so it can be routed correctly for faster response:
1. Actual user name (so we can validate any licensing issue)
2. Contact Phone number with country code (so we can call for further question or resolution)
3. Always send full screen shot of error screen so we can see if there is anything else happening at the same time.
4. Steps to reproduce the error.
5. If you are facing any issues that involves Process or Excel file, please attach those.
1. Actual user name (so we can validate any licensing issue)
2. Contact Phone number with country code (so we can call for further question or resolution)
3. Always send full screen shot of error screen so we can see if there is anything else happening at the same time.
4. Steps to reproduce the error.
5. If you are facing any issues that involves Process or Excel file, please attach those.
Please fill in the form below to open a new ticket.